Terms of service
Terms of Service — The Novel Pages
Last updated: October 15, 2026
Welcome to The Novel Pages. These Terms of Service govern your use of our website, products and services. By visiting our website, creating an account, placing an order or otherwise using our services, you agree to these Terms.
Throughout these Terms, “The Novel Pages,” “we,” “us” and “our” refer to The Novel Pages. “You” and “your” refer to customers, visitors and other users of our website.
1. Online Store Terms
By using our website, you confirm that you are at least 18 years old, or the age of majority where you live, and legally able to make purchases. If you are under that age, you may use our website only with the involvement of a parent or guardian.
You may not use our products or services for any unlawful or unauthorized purpose, or use our website in a way that violates applicable laws or regulations.
You must not transmit viruses, malicious code or other technology intended to damage, interfere with or disrupt our website or services.
2. Products
The Novel Pages sells physical books.
We make reasonable efforts to display book descriptions, cover images, specifications and other information accurately. However, colors and appearance may vary depending on your device, screen settings or printing variations.
We reserve the right to modify, discontinue or limit the availability of products at any time.
3. Product Availability
All products are subject to availability. A book appearing on our website does not guarantee that it will be available when your order is processed.
If an ordered book becomes unavailable, we will contact you about available options, which may include cancelling and refunding the affected item.
4. Pricing
Prices are displayed on our website in U.S. dollars and may change without notice.
The price for your purchase will generally be the price displayed when you submit your order, subject to correction of genuine errors.
Shipping charges and applicable taxes are shown at checkout.
We reserve the right to correct pricing, description or other errors.
5. Orders
We reserve the right to accept, reject, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, product unavailability, incorrect pricing or inaccurate customer information. If we cancel an order after payment, we will refund you.
You agree to provide current, complete and accurate purchase and account information.
Please make sure your shipping address and contact details are correct before completing your order.
6. Accounts
If you create a shop account, you are responsible for keeping your login details secure and for activity under your account. Please let us know right away at support@thenovelpages.com if you believe your account has been accessed without your permission.
7. Payments
Payments are processed through the payment methods available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
8. Shipping and Delivery
We currently ship to addresses within the United States only.
Orders are printed and shipped by our fulfillment partners. Delivery estimates are estimates only and may be affected by factors outside our reasonable control, including carrier delays, weather, holidays or incorrect delivery information.
You are responsible for providing an accurate and complete delivery address.
Please see our Shipping Policy for more information about processing, shipping, tracking and delivery.
9. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
We do not accept returns for change of mind. If your book arrives damaged, defective or incorrect, you must contact us within 30 days of delivery, subject to the conditions described in that policy.
Please review the Refund & Return Policy before making a purchase.
10. Book Content
Our books are intended for general reading and informational purposes. Any advice, tips or guidance in our books is general in nature and is not a substitute for professional advice suited to your circumstances.
Parents and guardians buying for younger readers are responsible for deciding whether a book is suitable for them.
11. Marketing Communications
If you subscribe to our marketing emails, you agree to receive promotional messages from us. You can unsubscribe at any time using the link in any marketing email. See our Privacy Policy for more information.
12. Third-Party Services
Our store uses services provided by third parties, including Shopify, payment processors, fulfillment and shipping partners, analytics services and advertising platforms such as Meta.
Your use of certain third-party services may also be subject to their own terms and policies. We are not responsible for third-party websites or services that we do not own or control.
13. Intellectual Property
Unless otherwise stated, The Novel Pages name, branding, website content, graphics, logos, and the written content of our books are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell or commercially exploit our materials, including any part of our books, without our written permission, except as permitted by law.
14. Reviews and Communications
If you submit reviews, feedback, suggestions, images or other content to us, you are responsible for making sure your submission does not violate applicable laws or anyone else’s rights.
You must not submit unlawful, abusive, fraudulent, malicious or infringing content. We may remove content from our website where reasonably necessary.
15. Prohibited Uses
You may not use our website or services to:
- Engage in unlawful or fraudulent activity
- Violate intellectual property or other legal rights
- Submit false or misleading information
- Distribute malware, viruses or malicious code
- Attempt unauthorized access to our website or systems
- Interfere with the security or operation of our services
- Collect information about other users unlawfully
- Use automated systems in a way that disrupts our website
16. Accuracy of Information
We aim to keep information on our website accurate and current. However, occasional typographical errors, inaccuracies or omissions may occur in book descriptions, pricing, promotions, availability, shipping or other information. We may correct such errors and update information where appropriate.
17. Disclaimer of Warranties
To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded or limited.
18. Limitation of Liability
To the maximum extent permitted by applicable law, The Novel Pages will not be liable for any indirect, incidental, special or consequential losses arising from your use of our website, services or products.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify The Novel Pages against claims, losses or expenses arising from your misuse of our website or services or your violation of these Terms.
20. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
21. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements. The latest version will be posted on this page with an updated date.
Your continued use of the website after changes take effect means you accept the updated Terms, to the extent permitted by applicable law.
22. Governing Law
These Terms are governed by the laws of Singapore. This does not affect any mandatory consumer protection rights you have under the laws of the U.S. state where you live.
23. Contact Us
If you have questions about these Terms of Service, please contact:
The Novel Pages
Email: support@thenovelpages.com